I bought tickets on this website several times (about 5–6), but then discovered that booking directly with the airline was actually cheaper. Overall, everything is convenient and straightforward, but it’s not as cost-effective as it may seem at first glance)
Vlad_i_mir
Rating 5.0/5.0
Published on: August 30th, 2023
Reply to "Vlad_i_mir"""
You can often find attractive prices on the website, even when tickets are much more expensive on the airline’s official website. I’m not sure why—perhaps they purchase a batch of tickets in advance and later sell off the remaining ones. Either way, if you manage to catch a deal like that, you can save a fair amount.
1
Mariina
Rating 5.0/5.0
Published on: September 24th, 2023
Reply to "Mariina"""
I bought a domestic flight ticket on this website once (Tyumen–Moscow). The price was better than on most other websites. My flight was rescheduled and then canceled altogether by the airline. A similar flight later became available at a higher price.
We didn’t want to pay extra, so we contacted customer support for a refund, and the money was returned within a couple of weeks. So I can’t say anything bad about this website.
Anonymous
Rating 4.0/5.0
Published on: October 11th, 2023
Reply to "Анонимус"""
The price was shown in rubles, but after payment I received a receipt with the amount in euros. It may seem like a minor issue, but my workplace didn’t accept the receipt right away... The website could have provided a warning before purchase. Other than that, everything was straightforward.
shket
Rating 5.0/5.0
Published on: November 17th, 2023
Reply to "shket"""
In my opinion, Trip.ru is one of the most reliable ticket-booking websites—or at least it used to be... I even managed to get refunds and exchange tickets through them when my trips were canceled. I haven’t used the website since the rebranding, but I don’t think anything has changed.
Klim
Rating 1.0/5.0
Published on: August 16th, 2024
Reply to "Клим"They Steal Miles
My miles were stolen. When I tried to add them to my account, only the miles for one leg of the journey were credited. I contacted the airline, and they told me that someone had already used my miles through the company I had booked with. I contacted them, and at first they said they would credit my miles. But when they noticed that someone had already used them, they said it was none of their concern and that there was nothing they could do.
I bought tickets on this website several times (about 5–6), but then discovered that booking directly with the airline was actually cheaper. Overall, everything is convenient and straightforward, but it’s not as cost-effective as it may seem at first glance)
You can often find attractive prices on the website, even when tickets are much more expensive on the airline’s official website. I’m not sure why—perhaps they purchase a batch of tickets in advance and later sell off the remaining ones. Either way, if you manage to catch a deal like that, you can save a fair amount.
I bought a domestic flight ticket on this website once (Tyumen–Moscow). The price was better than on most other websites. My flight was rescheduled and then canceled altogether by the airline. A similar flight later became available at a higher price.
We didn’t want to pay extra, so we contacted customer support for a refund, and the money was returned within a couple of weeks. So I can’t say anything bad about this website.
The price was shown in rubles, but after payment I received a receipt with the amount in euros. It may seem like a minor issue, but my workplace didn’t accept the receipt right away... The website could have provided a warning before purchase. Other than that, everything was straightforward.
In my opinion, Trip.ru is one of the most reliable ticket-booking websites—or at least it used to be... I even managed to get refunds and exchange tickets through them when my trips were canceled. I haven’t used the website since the rebranding, but I don’t think anything has changed.
My miles were stolen. When I tried to add them to my account, only the miles for one leg of the journey were credited. I contacted the airline, and they told me that someone had already used my miles through the company I had booked with. I contacted them, and at first they said they would credit my miles. But when they noticed that someone had already used them, they said it was none of their concern and that there was nothing they could do.