Internet City, Building 14, Dubai, United Arab Emirates.
Based on 5 reviews
4.6
AdiAlena
Rating 4.0/5.0
Published on: June 13th, 2023
Reply to "AdiAlena"""
My flight was rescheduled several times, and I wish I had been notified by email as well, because otherwise it’s easy to miss the information(
Apart from that, everything was great—the service is excellent!
Pavels
Rating 5.0/5.0
Published on: June 14th, 2023
Reply to "Pavels"""
Thank you for your care and professionalism) Everything was easy and straightforward, from purchasing the ticket right up to the flight itself) Attention to customers is what matters most, and your notifications are absolutely top-notch!
It’s a pleasure dealing with you) Thank you, guys—you’re doing a great job!
NNyton
Rating 4.0/5.0
Published on: July 6th, 2023
Reply to "NNyton"""
A decent company. The money for my canceled booking was refunded surprisingly quickly. I had to wait almost two months for a refund from Aeroflot, but here it only took a few days.
Of course, it would be nice if they increased the rewards for regular customers—I’ve already spent over 300+)
Vladislav
Rating 5.0/5.0
Published on: July 15th, 2023
Reply to "Владислав"""
I would like to express my immense gratitude to the entire Customer Care team. They responded to our complaint promptly and without any problems. The airline operating our flight had been changed, and the new carrier had lower checked and carry-on baggage allowances. As a result, we had to pay a substantial surcharge for many kilograms of excess baggage. The issue was resolved, and the overpaid amount was refunded in just 4 (!!!) days. In the end, we were left with nothing but positive impressions of the support team. From now on, we’ll only buy our tickets through Kupibilet.
Anna
Rating 5.0/5.0
Published on: August 21st, 2023
Reply to "Anna"""
I was pleasantly surprised by the care shown to customers, the SMS reminders, and the ticket price. I’ll continue using the website and recommending it to my friends and acquaintances. Thank you!!!!
A service for searching for flights worldwide. Kupibilet helps you connect flights with convenient layover times and find tickets at attractive prices.
My flight was rescheduled several times, and I wish I had been notified by email as well, because otherwise it’s easy to miss the information(
Apart from that, everything was great—the service is excellent!
Thank you for your care and professionalism) Everything was easy and straightforward, from purchasing the ticket right up to the flight itself) Attention to customers is what matters most, and your notifications are absolutely top-notch!
It’s a pleasure dealing with you) Thank you, guys—you’re doing a great job!
A decent company. The money for my canceled booking was refunded surprisingly quickly. I had to wait almost two months for a refund from Aeroflot, but here it only took a few days.
Of course, it would be nice if they increased the rewards for regular customers—I’ve already spent over 300+)
I would like to express my immense gratitude to the entire Customer Care team. They responded to our complaint promptly and without any problems. The airline operating our flight had been changed, and the new carrier had lower checked and carry-on baggage allowances. As a result, we had to pay a substantial surcharge for many kilograms of excess baggage. The issue was resolved, and the overpaid amount was refunded in just 4 (!!!) days. In the end, we were left with nothing but positive impressions of the support team. From now on, we’ll only buy our tickets through Kupibilet.
I was pleasantly surprised by the care shown to customers, the SMS reminders, and the ticket price. I’ll continue using the website and recommending it to my friends and acquaintances. Thank you!!!!